The Lone Worker Risk Assessment is an indicator of what regulations and supervision are required. For example, in certain situations at least one other employee might be required. If this is the case, then it is imperative that some form of back up is available should it be needed. An assessment is vital because it should not be at more risk than any other employee. This might mean that more control measures are required and further precautions need to be taken into account in case of an emergency. Apart from back up being close at hand, there are a number of ways in which it can be protected. Lone worker tracking systems are available as tags, walkie talkies, identity badges and mobile phones. They are particularly useful for individuals who need to conduct home visits, for example utility or health workers. Similarly, GPS tracking devices can be used in vehicles for drivers. It is vital that they have enough protection in order to carry out their job safely and effectively. It is the employer's duty to make sure that these control measures are adhered to and reviewed regularly. In London there are around 23,000 licensed Hackney Cab drivers. They are all mobile workers who pick up members of the public and drive them to their desired destination. In most cases a fee is paid directly to the driver on completion of the journey. Many drivers also undertake 'account' work, when a company or a frequent user sets up an account with the taxi firm and pays a monthly bill rather than paying for each individual journey. As a solitary worker there are many key risks involved in being a taxi driver. They can be prone to robbery due to the fact that they are often carrying large amounts of cash and high value mobile phones such as the BlackBerry or iPhone, however the most common risk to the taxi driver is verbal and physical assault. Drunk and aggressive customers can become abusive and sometimes violent and it is important that the driver keeps in contact via the radio communicator with their station or base at all times. Good customer service skills can prove essential in preventing unwanted situations. The driver should always try to be polite and act in a calm and non-confrontational manner. The drivers should never give out any personal information and, where possible, they should always try to avoid leaving the taxi as this can increase their risk level. Taxi firms develop and maintain good relationships with crime prevention officers.jobcentre loans, jobcentre crisis loan number, jobcentre crisis loans, budgeting loans, jobcentre plus crisis loan The officers train the drivers, provide information and alert them to potentially violent people or locations. Drivers will also inform the officers of any local incidents they witness whilst on duty. As an employer you have a duty of care to keep your employees safe whilst they are working for you. Providing them with a business mobile phone enables them to contact you in the event of a problem or, if it is really serious, to contact the emergency services.
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